Trails does not recognize pro purchase


#1

Hi,

I purchased the pro version but I’m still limited to 5 tracks. When I try to start a sixth track it tells me I need to purchase the pro version, which I have. There is some mention that my iCloud account or my trails.io account can sync with my app, implying this would tell the app I have purchased the pro version, but this doesn’t seem to happen. Not sure how to tell the app to use my iCloud account, which I thought would be the answer. I also tried creating a trails account but that did not work to unlock the app - when I click “Restore via trails.io” iit just says “pro status could not be restored”


#2

Please disregard the above. The problem was on my side. My apologies.